Privacy Statement
At Skale Buzz, we are committed to protecting your privacy and ensuring the security of your personal information.
Introduction
This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Statement.
Information We Collect
We collect information you provide directly to us, information obtained automatically when you use our services, and information from third-party sources.
1. Information You Provide
- Account Information: Name, contact details, business info, username, password, billing details, preferences.
- Communication Information: Support requests, feedback, surveys, messages with our team.
- Service Usage: Uploaded content, marketing campaign data, analytics, and project preferences.
2. Information We Collect Automatically
- Technical: IP address, browser type, device info, location, cookies, and logs.
- Usage: Pages visited, time spent, click data, and navigation patterns.
3. Information from Third Parties
- Social media platforms
- Payment processors
- Analytics and marketing partners
- Publicly available sources
How We Use Your Information
- Provide and improve our services
- Process transactions and manage accounts
- Communicate service updates and marketing (with consent)
- Analyze trends and improve functionality
- Comply with legal and regulatory requirements
Legal Basis (GDPR)
- Contract performance
- Legitimate interests
- Consent
- Legal obligations
Sharing Your Information
We share your data with trusted service providers (hosting, payment, CRM, analytics), or when required by law. We never sell your personal information.
Data Retention
- Account data: Kept for the duration of your account + 3 years
- Transactions: 7 years (for legal compliance)
- Marketing data: Until consent is withdrawn
Data Security
- Encryption (SSL/TLS, AES-256)
- Access control and authentication
- Regular security testing
- Backups and incident response protocols
While we strive to protect your data, no method of storage or transmission is 100% secure.
Your Rights
- Access, update, or delete your information
- Restrict or object to certain processing
- Withdraw consent at any time
- Request a copy of your data
To exercise your rights, email privacy@skalebuzz.com.
Marketing Communications
You can opt out anytime via unsubscribe links or by contacting marketing@skalebuzz.com.
Third-Party Links
Our site may link to external sites. We are not responsible for their privacy practices—please review their policies separately.
California & EU Rights
California residents have rights under CCPA. EU/UK users have GDPR rights including access, deletion, and complaint to their authority.
Changes to This Policy
We may update this policy periodically. The updated version will be posted on this page with a new “Last Updated” date.
Contact Us
If you have any questions or requests, please contact:
Skale Buzz - Privacy Team
Email: design@skalebuzz.com